Imagine ordering dinner and getting a perfectly cooked steak in five minutes. Maybe you want a burger. Can be ready in under a minute!
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Chili's amazing kitchen automation enhancements are making casual dining's future possible with food prep times like that.
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The legendary casual eating firm with over 1,600 sites had been experimenting with new automation methods for years. Robot food
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runners, an early drone delivery effort, and a never-launched delivery scheme with fully autonomous sidewalk robots are examples.
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These dining-room droids were striking. Some sang for guests. Chili's CEO Kevin Hochman told Insider the mechanical marvels didn't
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increase commerce or enhance working conditions. Hochman said "the robotics were slower than our servers can do". "And they kind of get in the way."
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Hochman soon spotted this issue after taking over Brinker International (Chili's parent company) in May 2022. Instead, he moved the latest
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technologies to the kitchen and kept humans in the eating areas. A few months after Hochman took over, Chili's stopped automating service and delivery
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New equipment includes a high-tech grill that can cook and sear a medium-well steak in just three minutes! This is three times faster than
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a human chef (9.5 minutes). A well-done steak now takes four minutes and 15 seconds, down from 13 minutes.
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